top of page
Big Difference Productions Cookie Policy


In order to make our website easier to use and improve our service, we use cookies.


Our use of cookies

When using the website, we want to ensure your user experience is as easy, useful and reliable as possible. When services are delivered on the Internet, this occasionally requires placing small amounts of information on your computer. These files are known as cookies. They cannot be used to identify you personally but purely exist to improve services for you.

Cookies may come with or without an expiry date. Cookies without an expiry date exist until the browser is closed, while cookies with an expiry date may be stored by the device until the expiry date passes.

You can restrict or block cookies set by the Website but this may limit your use of some functionality.

We use third-party suppliers who also set cookies on our behalf to deliver the services that they are providing or to record usage.

How to manage your cookies

Cookies are sent to your browser (whether you use Internet Explorer, Google Chrome, Safari or any other browser) by a website and then stored in the cookies directory of your device.


To check and update your cookies settings, you will need to know what browser you are using and what version of it you have. You can usually find this out by opening the browser (just as if you were going to use the internet) and then clicking on ‘Help’ and then ‘About’. This will give you information about the browser version you are using.


To find out how to allow, block, delete and manage the cookies on all standard web browsers, go to and select the browser and version you are using. You'll also find information about how to delete cookies from your computer. For the majority of browsers this can be done through your preferences control panel.


If you use a mobile phone or handheld device to browse the Website or other sites that use cookies, please refer to your phone or device manuals for guidance.


Cookies used by this website

There are two cookie types that you may encounter on this website. These are known as; ‘First party cookies’ and ‘Third party cookies’.


First party cookies: these are cookies that are necessary for our website to function and ensure a positive user experience.


Third party cookies: these are cookies delivered by other companies and determine ways in which we can improve or enhance our website.


Please see below for a further description of these cookies and the time they remain resident on your computer


svSession - Permanent - Creates activities and BI

hs – Session – Security

incap_ses_${Proxy-ID}_${Site-ID} – Session – Security

incap_visid_${Proxy-ID}_${Site-ID} – Session – Security

nlbi_{ID} - Persistent cookie – Security

XSRF-TOKEN - Persistent cookie – Security

smSession - Two weeks - Identify logged in site member

bottom of page